NETTOT Collect Terms of Use

NETTOT Collect is provided by Nettot Pty Ltd (ACN 683 367 839), 13 Woodroffe Street, Minto NSW 2566, Australia (“Nettot”, “we”, “us”). By creating an account or using the app you agree to these terms. If you do not agree, do not use the app.

• The app is not directed at children under 13.
• If you are under the age of majority where you live, you need a parent’s or guardian’s permission to use the app and to take paid jobs.
• Withdrawing points requires passing an identity check, and some payout providers only pay adults.
• One account per person. Your account is personal and may not be shared, sold or transferred.

Give accurate details and keep them up to date, keep your password private, and tell us at privacy@nettot.com if you think someone else has used your account. You are responsible for what is done with it. You can delete your account at any time in the app (Account › Delete account) or at studio.nettot.com/delete-account.

• Measurements use data.A test downloads and uploads data, which may count against your mobile plan. Charges from your network operator are yours. The app’s Mobile Data settings let you limit what it uses on mobile data.
• Background measurement is optional and off until you switch it on. While it runs, the app shows a notification and uses some battery.
• Stay safe and lawful. Never use the app while driving. Drive-test jobs are for passengers, or for drivers only while the vehicle is safely stopped. Obey traffic laws, respect private property and do not enter places you have no right to be in order to complete a job.

Customers order network testing in particular areas, and the app offers these jobs to testers nearby. When you accept a job, you agree to test where and how the job asks. A job’s tests must be taken inside its area, with an accurate location and the network the job requires. The job’s results — including where and when each test was taken and your display name — are delivered to the customer who ordered it.

Every job’s data is checked (validated) before its points are credited. Data that does not meet the job’s requirements, or that we reasonably believe is not genuine, earns no points.

• Points are credited to your account when a job’s data has been validated.
• Points are not money and have no cash value until you withdraw them. The conversion rate, the minimum withdrawal and the available payout methods are shown in the app and may change; the rate shown when you request a withdrawal is the one that applies to it.
• We may correct points credited by mistake.
• Points you have not withdrawn are forfeited if you delete your account or if your account is closed for a breach of these terms.

• Before your first withdrawal we verify your identity. A withdrawal can be held or refused while that check is incomplete or if we reasonably suspect fraud.
• Payouts are made through the provider of the method you choose (for example PayPal, Stripe, mobile money, Swish, gift cards or operator recharge), and their own terms also apply. Any fee and the expected processing time are shown before you confirm.
• You are responsible for any tax due on what you receive.

• Fake your location (mock-location apps, GPS spoofing) or run the app on an emulator to take jobs.
• Use a VPN or other means to hide or misrepresent the network a test measures.
• Modify, reverse engineer or tamper with the app or its measurements, or submit data you did not genuinely measure.
• Hold more than one account, or use automation to take or complete jobs.
• Interfere with our servers, other testers or customers, or use the app against the law.

The app checks for some of these, for example mock locations and VPNs on paid runs, and a run that fails those checks is refused.

You allow us to use the measurements the app collects to provide the service, to deliver job results to customers, and to build network-quality statistics and coverage maps, as described in the Privacy Policy. The app, its software, design and content belong to Nettot. We give you a personal, non-transferable licence to use the app on your own device under these terms.

We may suspend your account (no new jobs or withdrawals while we look into it) or close it if you break these terms, if we are required to by law, or to protect testers, customers or the service. Where it is reasonable, we will tell you why. You may stop using the app and delete your account at any time.

We work to keep the app accurate and available, but measurements depend on your device, your network and the conditions at the time, and the app may sometimes be unavailable or change.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other law that cannot be excluded, including consumer guarantees. To the extent the law allows, and except for those rights, we are not liable for indirect or consequential loss, and our total liability to you in connection with the app is limited to the value of the points in your account at the time of the claim. If you live in the EU, you also keep the mandatory consumer protections of the country where you live.

We may update the app and these terms. If a change materially affects you, we will tell you in the app before it takes effect. Continuing to use the app after that means you accept the change.

These terms are governed by the laws of New South Wales, Australia, and the courts there have jurisdiction, without affecting any mandatory rights you have under the law of the country where you live.